911 operator gets call from a 7-year-old boy hiding in the bathroom with his little sister

Thanks to his mom, who taught him emergency scenarios, the youngster knew exactly what to do.


Bravery knows no age and quick-thinking can surely save lives. Carlos, a 7-year-old boy from Los Angeles possesses incredible heroism and exceptional intellect, two things which helped a dire situation end up with a positive outcome.

One day, as he and his family were inside their home, armed men entered the place. They held Carlos’ mom and dad at gunpoint while he and his little sister managed to hide in the bathroom.

Without hesitation, Carlos dialed 911, just as his mother taught him, and asked for help. On the other side of the line was 911 operator Monique Patino.

Source: YouTube/ CNN

She could hear Carlos explaining how some bad guys had guns and wanted to kill his mom and dad. “There’s some guys! They’re going to kill my mom and dad, can you come please. … Can you come really fast? PLEASE, PLEASE,” Carlos kept saying.

Patino, who is doing her job for many years said that out of all the calls she has ever received, this one was by all means the most “horrific” one. She was very scared for the boy’s safety and kept assuring him that police were on their way.

“Bring cops … lots of them!” Carlos begged.

Source: YouTube/ CNN

As Patino was doing all in her power to calm Carlos down, she suddenly heard loud screaming. “Once I heard the screams, I’m holding the phone and shaking, in tears. All I can hear is them screaming,” she told CNN.

The armed people heard noises coming from the bathroom and broke the door down. When they saw Carlos was on the phone, they demanded to tell them who he was talking to and he wasn’t afraid to tell them straight away that he called the police and that they were on their way to his house.

In the next moment, the gunned men fled the house without hurting anyone.

Source: YouTube/ CNN

The Los Angeles County sheriff’s department praised young Carlos’ bravery. If it wasn’t for him, God knows what would have happened. His parents must be proud and very thankful for saving their lives, especially his mother who knows that the emergency lessons she taught her son weren’t time wasted but came in handy when they needed them the most.

For more on the story go to the video below.