Celebrating at a restaurant is a wonderful way to celebrate, that is unless you are called Makenzie and Steven Schultz, their celebration quickly turned into a complete disaster, the worse they have ever had!
For the first glass of water it took around 20 whole minutes, then another 40 minutes for them to get their appetizer and another hour for the entree!
Many people might well have complained about this kind of behavior, some probably even have walked away without a second thought, but not wanting this to happen in their special night the Schultz’s’ reaction was a true surprise for sure!
To be true to the facts people all around the Schultz’s were poking fun of the restaurant and how unbelievably bad the service actually was.
But after all that they didn’t leave an awful review of the restaurant, they didn’t even speak to the manager, they empathized with the waiting staff and left a note to them, what awesome people!!
Makenzie explained:
“So here’s the deal. Our service tonight sucked …Yeah, it was pretty terrible. But, it was very obvious that the issue was being short staffed, not the server.”
“He was running around like crazy and never acted annoyed with any table. At one point we counted he had 12 tables plus the bar. More than any one person could handle!”
The Schultz’s sat waiting and watching the server run back and to, between too many tables, all the time saying how sorry she was, never once losing her cool…
Makenzie realized and turned to Steven and said:
“Wow, this used to be us. Waiting tables. I don’t miss it at all and I never loved that job. I did it for the tips.”
They both agreed that the server wouldn’t be getting any tips, just because of how slow the food was coming out, even though it really was not her fault, at all.
The Schultz’s decision was to be really kind about it, in fact, they did the opposite of what most people would do and they left a tip of $100 on top of the $66 dollar meal, and a note to explain.
In the note they said:
“We’ve both been in your shoes. Paying it forward =)”
They quickly left before the server had a chance to read the note, they didn’t want a fuss, it was simply a kind gesture.
Later on, Makenzie decided they this story could be a real inspiration to others too and decided to share it! She says that a bit of thoughtfulness can often really change a situation for the better, especially when its a situation outside of the person’s control.
Makenzie wrote:
“I’m just sharing this as a friendly reminder to think of the entire situation before you judge …And always always always remember where you came from.”
What an awesome story, if you too are inspired then please SHARE this story with your friends and family.